Exploring the improvement of IELTS Speaking score through practice with Artificial Intelligence (AI) Technology - "Call Annie"

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2024-12

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Advancements in artificial intelligence (AI) have introduced new tools for language learning, including for high-stakes exams such as IELTS. This study examined the impact of using the AI chatbot Call Annie (https://callannie.ai/) to improve IELTS speaking skills among three Vietnamese learners with varying proficiency levels. Over eight weeks, three participants engaged in regular speaking practice with Call Annie as part of an online IELTS preparation course. Data collection included pretest and posttest IELTS mock speaking exams, weekly journals, and a focus group interview. Results indicated that all participants experienced some gains in overall speaking scores, with significant improvements noted in vocabulary. However, progress in pronunciation was modest and inconsistent. Participants perceived Call Annie as helpful for vocabulary acquisition and speaking confidence, though they noted limitations in the chatbot’s feedback on grammar. This study highlighted both the potential benefits and limitations of AI-based tools for IELTS preparation, suggesting a supplementary role for AI chatbot in language learning.

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