Roadblocks to Implementing Modern Digital Infrastructure: Exploratory Study of API Deployment in Large Organizations

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dc.contributor.authorMelville, Nigel
dc.contributor.authorKohli, Rajiv
dc.date.accessioned2020-12-24T20:14:47Z
dc.date.available2020-12-24T20:14:47Z
dc.date.issued2021-01-05
dc.description.abstractApplication programming interfaces (APIs) are an important component of digital infrastructure. Extensively employed in diverse industries, APIs are a boundary resource that enables new business models, enhances efficiency, and generates new sources of revenue. As little is known about how organizations deploy APIs, we conducted an exploratory examination of organizational deployment challenges of this important component of digital infrastructure. Analysis of semi-structured interview data collected within two large organizations reveals managerial challenges involving data, incentives, shared knowledge, and supplier management. Overall, our study contributes to knowledge about boundary resources while informing management practice concerning this emergent business imperative in the fourth industrial revolution.
dc.format.extent10 pages
dc.identifier.doi10.24251/HICSS.2021.723
dc.identifier.isbn978-0-9981331-4-0
dc.identifier.urihttp://hdl.handle.net/10125/71343
dc.language.isoEnglish
dc.relation.ispartofProceedings of the 54th Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectIntegration to Digital Platforms and Infrastructures
dc.subjectapi
dc.subjectdigital infrastructure
dc.subjectimplementation
dc.titleRoadblocks to Implementing Modern Digital Infrastructure: Exploratory Study of API Deployment in Large Organizations
prism.startingpage5975

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