Usability Study of a Student-Centered Career Resource Website for Faculty and Staff

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2019-05-10
Authors
Hobbs, Hōkū
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Ho, Curtis
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What do you want to be when you grow up? That ten-word question resonates in the mind of a child. It is asked by an influencer such as a parent, coach, friend, mentor, and educator. More often than not University of Hawaiʻi Maui College (UHMC) campus support services and course instructors are approached by students unsure of their major or future career choice. It is okay to be uncertain, but time and money are considered significant costs associated with these types of ambiguities. The internet provides an abundance of career-related tools and resources, yet lacks streamlined access, campus-specific essentials, and cultural components. The purpose of this usability study was to evaluate a website of self-assessment tools and career-related resources for UHMC faculty and staff who actively assist students in career exploration, planning, and decision-making. Principles of instructional design and multimedia learning were incorporated during the website design and implementation process. Following rounds one and two of usability testing, revisions were made to the prototype based on participant feedback. Adjustments contributed to decreased response times for eight of ten total tasks completed during round three. Overall responses indicate positive user experience including the application of the website as a resource tool.
Description
Usability study of a website content includes: Statement of the Problem, Literature Review, Methodology, Results, Discussion and Appendices
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career exploration, faculty and staff resource and tools, technology infused professional development, usability study, career resource website, student-centered career exploration tools and resources for faculty and staff, technology infused professional development
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120 pages
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Attribution-ShareAlike 3.0 United States
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