Organizing Robotic Process Automation: Balancing Loose and Tight Coupling

dc.contributor.author Osmundsen, Karen
dc.contributor.author Iden, Jon
dc.contributor.author Bygstad, Bendik
dc.date.accessioned 2019-01-03T00:54:39Z
dc.date.available 2019-01-03T00:54:39Z
dc.date.issued 2019-01-08
dc.description.abstract Robotic Process Automation (RPA) is penetrating organizations at an accelerating rate. This trend is challenging the existing IT governance structures, because RPA usually is acquired and implemented by local business units, outside the control of the IT function. Consequently, how to organize and govern RPA initiatives is a topical issue. The recommendations from prior research are unclear, and there is a call for more research on this area. In this paper, we report from a study on RPA usage in three firms. In particular, we investigate the organizational consequences of having local business units manage the RPA initiatives. We make use of lightweight IT research as our analytical lens, contributing to research by unveiling the consequences and considerations of decentralized management of RPA.
dc.format.extent 9 pages
dc.identifier.doi 10.24251/HICSS.2019.829
dc.identifier.isbn 978-0-9981331-2-6
dc.identifier.uri http://hdl.handle.net/10125/60128
dc.language.iso eng
dc.relation.ispartof Proceedings of the 52nd Hawaii International Conference on System Sciences
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.uri https://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subject Topics in Organizational Systems and Technology
dc.subject Organizational Systems and Technology
dc.subject Lightweight IT, Loose Coupling, Robotic Process Automation, RPA
dc.title Organizing Robotic Process Automation: Balancing Loose and Tight Coupling
dc.type Conference Paper
dc.type.dcmi Text
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