A Qualitative Study on Project Failure in Agile Teams Using Socio- technical Systems Theory
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Date
2023-01-03
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6528
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Abstract
Companies are adopting agile methodology in response to fulfill a growing demand for agility. Specifically, the scrum method gained popularity, despite having no guarantee of success. This study employs socio-technical systems interaction as a framework to study the reasons for agile project failure. It reflects on misalignments as an outcome of socio- technical systems interaction. In this study, we identify the events that are most commonly responsible for imbalance by using socio-technical systems theory as a diagnostic tool. We conducted a qualitative interpretive study interviewing twenty-seven individuals in agile information systems delivery (ISD) team settings. Our findings reveal how an individual's lack of belief about being agile, doing agile, and both result in events of failure in IT projects. This study provides a nuanced understanding of the challenges and reasons for failure in agile teams.
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Agile and Lean: Organizations, Products and Development, agile-teams, being-agile, doing-agile, misalignments., sociotechnical systems theory
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10
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Proceedings of the 56th Hawaii International Conference on System Sciences
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Attribution-NonCommercial-NoDerivatives 4.0 International
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