Towards a Practice-based View of Information Systems Resilience Using the Lens of Critical Realism

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dc.contributor.authorSarkar, Amitrajit
dc.contributor.authorWingreen, Stephen
dc.contributor.authorAscroft, John
dc.date.accessioned2020-01-04T08:28:03Z
dc.date.available2020-01-04T08:28:03Z
dc.date.issued2020-01-07
dc.description.abstractDisasters, natural or otherwise, are not rare events and organizations must develop resilience as a governance mechanism for business continuity, growth, and sustainability. It is critical for organizations not only to survive after a disaster but also to bounce back. Organizational resilience has gained upward attention in recent years. This research focuses on an aspect of organizational resilience, i.e., on Information Systems (IS) resilience. This study focuses on understanding the decision making process of senior executives in context to IS resilience in large organizations. Authors present an in-depth case study of a large New Zealand organization adapting with the aftermath of crisis, as well as the lessons they learned along the way. The case study vividly follows dramaturgical guidelines as prescribed by Myers and Newman. The paper shares some important lessons learned by the organization and also proposes a model for IS resilience planning and decision making in light of a strategy-implementation bicycle and causal model to understand decision-makers’ perspective to understand decision priorities.
dc.format.extent10 pages
dc.identifier.doi10.24251/HICSS.2020.756
dc.identifier.isbn978-0-9981331-3-3
dc.identifier.urihttp://hdl.handle.net/10125/64498
dc.language.isoeng
dc.relation.ispartofProceedings of the 53rd Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectTopics in Organizational Systems and Technology
dc.subjectcrisis
dc.subjectdecision making
dc.subjectis resilience
dc.subjectit governance
dc.subjectit implementation
dc.subjectstrategy
dc.titleTowards a Practice-based View of Information Systems Resilience Using the Lens of Critical Realism
dc.typeConference Paper
dc.type.dcmiText

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