A Cautionary Tale: How Co-Constructed Work Obligations Lead to ICT-Related Technostress

Simple item page
dc.contributor.authorStana, Raluca
dc.contributor.authorNicolajsen, Hanne Westh
dc.date.accessioned2020-12-24T20:22:49Z
dc.date.available2020-12-24T20:22:49Z
dc.date.issued2021-01-05
dc.description.abstractTechnostress is a growing area of research and a concern for practitioners. So far, IS research on technostress has focused on either neurophysiological or psychological measurements. We argue for a sociological approach that allows us to reveal the socially co-created obligations around using ICTs (information and communication technologies). We ask, "What can the sociological analytical concept of obligation reveal about ICT related technostress in organizations?" To investigate this question, we use the sociological concept of obligation. We conduct interpretative research based on qualitative interviews. We find that employees see technostress as their individual obligation and devise strategies to avoid it. These strategies add to their technostress and augment group obligations that can lead to technostress for the collective. We contribute to theory by employing a new-to-IS theory and a qualitative approach to investigate technostress. We also contribute to practice by revealing specific obligations that contribute to technostress.
dc.format.extent10 pages
dc.identifier.doi10.24251/HICSS.2021.797
dc.identifier.isbn978-0-9981331-4-0
dc.identifier.urihttp://hdl.handle.net/10125/71417
dc.language.isoEnglish
dc.relation.ispartofProceedings of the 54th Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectThe Dark Side of Information Technology Use
dc.subjecticts
dc.subjectobligation
dc.subjectorganizations
dc.subjectsociology
dc.subjecttechnostress
dc.titleA Cautionary Tale: How Co-Constructed Work Obligations Lead to ICT-Related Technostress
prism.startingpage6631

Files

Original bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
0648.pdf
Size:
450.34 KB
Format:
Adobe Portable Document Format
Download

Collections

The Dark Side of Information Technology Use