Truth or Dare? – How can we Influence the Adoption of Artificial Intelligence in Municipalities?

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dc.contributor.authorSchaefer, Cindy
dc.contributor.authorLemmer, Kristina
dc.contributor.authorSamy Kret, Kret
dc.contributor.authorYlinen, Maija
dc.contributor.authorMikalef , Patrick
dc.contributor.authorNiehaves, Bjoern
dc.date.accessioned2020-12-24T19:28:26Z
dc.date.available2020-12-24T19:28:26Z
dc.date.issued2021-01-05
dc.description.abstractArtificial intelligence (AI) is becoming an increasingly important factor of everyday life. The progress of AI adoption continues to accelerate with increasing investments in AI techniques and applications worldwide. However, the use of AI is still not present in employee’s daily life of German municipalities. Since this technology has a promising potential that German municipalities can also take advantage of, it is important to facilitate the transition of municipalities to AI. For this reason, we have conducted semi-structured expert interviews in twelve German municipalities to examine perceived challenges of AI adoption from employee’s perspective. Using methods from Grounded Theory and Gioia we extended research regarding the Technology-Organization-Environment (TOE) framework. Our results proof six and identified four additional perceived challenges of AI adoption in municipalities. With these results, we are able to extend literature on the use of AI in the public sector introducing perceived challenges of AI adoption from employee’s perspective in municipalities extending the TOE Framework.
dc.format.extent10 pages
dc.identifier.doi10.24251/HICSS.2021.286
dc.identifier.isbn978-0-9981331-4-0
dc.identifier.urihttp://hdl.handle.net/10125/70899
dc.language.isoEnglish
dc.relation.ispartofProceedings of the 54th Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectEmerging Topics in Digital Government
dc.subjectai
dc.subjectai adoption
dc.subjectmunicipalities
dc.subjectpublic sector
dc.subjecttoe framework
dc.titleTruth or Dare? – How can we Influence the Adoption of Artificial Intelligence in Municipalities?
prism.startingpage2347

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