Automation of Routine Work: A Case Study of Employees' Experiences of Work Meaningfulness Staaby, Anne Hansen, Kjeld Grønli, Tor-Morten 2020-12-24T18:59:38Z 2020-12-24T18:59:38Z 2021-01-05
dc.description.abstract The idea of automation replacing humans in the workplace has been given considerable attention, while less attention has been afforded to how people develop a meaningful work life with automation of routine work. In this study we investigate how employees, who have had their routine work automated with RPA, have experienced its influence on their work and its meaningfulness. Concretely, we conduct a case study of how employees experience this process in three different case organizations in Oslo, Norway. We make theoretical contributions by combining automation of work, RPA and work meaningfulness literature to understand what opportunities and pitfalls the organizations experience, when they seek to harness value from their human resources in the process. We also contribute with implications for practice, by suggesting organizations to focus on creating autonomy and job crafting opportunities for employees, when they automate routine work with RPA.
dc.format.extent 10 pages
dc.identifier.doi 10.24251/HICSS.2021.018
dc.identifier.isbn 978-0-9981331-4-0
dc.language.iso English
dc.relation.ispartof Proceedings of the 54th Hawaii International Conference on System Sciences
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International
dc.subject AI and Future of Work
dc.subject automation
dc.subject employee-level
dc.subject future of work
dc.subject meaningfulness
dc.subject rpa
dc.subject socio-technical perspective
dc.title Automation of Routine Work: A Case Study of Employees' Experiences of Work Meaningfulness
prism.startingpage 156
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