Automation of Routine Work: A Case Study of Employees' Experiences of Work Meaningfulness

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dc.contributor.authorStaaby, Anne
dc.contributor.authorHansen, Kjeld
dc.contributor.authorGrønli, Tor-Morten
dc.date.accessioned2020-12-24T18:59:38Z
dc.date.available2020-12-24T18:59:38Z
dc.date.issued2021-01-05
dc.description.abstractThe idea of automation replacing humans in the workplace has been given considerable attention, while less attention has been afforded to how people develop a meaningful work life with automation of routine work. In this study we investigate how employees, who have had their routine work automated with RPA, have experienced its influence on their work and its meaningfulness. Concretely, we conduct a case study of how employees experience this process in three different case organizations in Oslo, Norway. We make theoretical contributions by combining automation of work, RPA and work meaningfulness literature to understand what opportunities and pitfalls the organizations experience, when they seek to harness value from their human resources in the process. We also contribute with implications for practice, by suggesting organizations to focus on creating autonomy and job crafting opportunities for employees, when they automate routine work with RPA.
dc.format.extent10 pages
dc.identifier.doi10.24251/HICSS.2021.018
dc.identifier.isbn978-0-9981331-4-0
dc.identifier.urihttp://hdl.handle.net/10125/70629
dc.language.isoEnglish
dc.relation.ispartofProceedings of the 54th Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectAI and Future of Work
dc.subjectautomation
dc.subjectemployee-level
dc.subjectfuture of work
dc.subjectmeaningfulness
dc.subjectrpa
dc.subjectsocio-technical perspective
dc.titleAutomation of Routine Work: A Case Study of Employees' Experiences of Work Meaningfulness
prism.startingpage156

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