What if I Use Help for This? Exploring Normative Evaluations of Relationship Maintenance Behaviors Augmented by External Agency

Date

2023-01-03

Contributor

Advisor

Department

Instructor

Depositor

Speaker

Researcher

Consultant

Interviewer

Narrator

Transcriber

Annotator

Journal Title

Journal ISSN

Volume Title

Publisher

Volume

Number/Issue

Starting Page

2441

Ending Page

Alternative Title

Abstract

Relationship maintenance needs sincere efforts made by both self and relational partners. Yet, technological development provides people with convenient access to help from external sources—other people online, or even tools powered by artificial intelligence (AI)—when performing certain relational activities. By reducing personal effort, receiving external augmentation might compromise the desired effort level in a close relationship. To explore people’s normative evaluations of such behaviors, we conducted a survey experiment (N = 114) wherein participants provided their evaluations of 25 common relational activities in friendship maintenance. Most activities were considered as requiring sincere efforts and subjective in nature. We found that the more sincere efforts and the more subjectivity a relational activity required, the more inappropriate people considered it being augmented by another human or AI system. These results together advance our knowledge of how technology-mediated interactions are judged in interpersonal relationships.

Description

Keywords

Mediated Conversation, activity type, effort, machine agency, normative evaluation, relationship maintenance

Citation

Extent

10

Format

Geographic Location

Time Period

Related To

Proceedings of the 56th Hawaii International Conference on System Sciences

Related To (URI)

Table of Contents

Rights

Attribution-NonCommercial-NoDerivatives 4.0 International

Rights Holder

Local Contexts

Email libraryada-l@lists.hawaii.edu if you need this content in ADA-compliant format.