Best practice of digital government in emerging democracies: Illustrations, challenges and reflections of state building processes

Simple item page
dc.contributor.authorWihlborg, Elin
dc.contributor.authorSommar, Carl-Johan
dc.contributor.authorKulanovic, Aneta
dc.contributor.authorKaharevic, Ahmed
dc.contributor.authorIacobaeus, Helena
dc.date.accessioned2020-12-24T19:25:53Z
dc.date.available2020-12-24T19:25:53Z
dc.date.issued2021-01-05
dc.description.abstractDigital government applications and models of-ten add layers to existing structures, organizations, and routines to facilitate public services. In most states digital government is thus added to established structures and organizations, but what hap-pens when e-government develop at as an integrated part of new state building? This is the overall question in this paper presenting an analysis of best practices of e-government in six countries in the Western Balkans – Albania, Bosnia and Herzegovina, Kosovo, Montenegro, North Macedonia and Serbia. The cases of best practice have been identified through an interactive research process, and analyzed through a combined lens of eGovernment stage-models and core public values. The analysis shows how new digital government applications and innovations are designed and used in new democracies as part of new state building structures. The findings indicate a lack of new institutional arrangements for digital government. Taken together it shows that the development of e-government in the Western Balkans follows a path-dependence of other states, in spite of the opportunities for more innovative and sustainable e-government by continuing the institutional reformation.
dc.format.extent10 pages
dc.identifier.doi10.24251/HICSS.2021.263
dc.identifier.isbn978-0-9981331-4-0
dc.identifier.urihttp://hdl.handle.net/10125/70876
dc.language.isoEnglish
dc.relation.ispartofProceedings of the 54th Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectDigital Transformation and Government: Barriers to and Enablers of Change
dc.subjectdigital government
dc.subjectinstitutionalization
dc.subjectstage model
dc.subjectwestern balkan
dc.titleBest practice of digital government in emerging democracies: Illustrations, challenges and reflections of state building processes
prism.startingpage2133

Files

Original bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
0210.pdf
Size:
790.37 KB
Format:
Adobe Portable Document Format
Download

Collections

Digital Transformation and Government: Barriers to and Enablers of Change