"They are like personalized mini-Googles": Seeking Information on Facebook Groups

dc.contributor.author Mudliar, Preeti
dc.contributor.author Raval, Noopur
dc.date.accessioned 2017-12-28T00:57:09Z
dc.date.available 2017-12-28T00:57:09Z
dc.date.issued 2018-01-03
dc.description.abstract Our study reports on everyday life information search (ELIS) practice using Facebook Groups. While previous research has examined social Q&A in the context of status message question asking (SMQA) on Facebook and Twitter, we discuss how people step outside their personal networks to find answers to questions while staying within the Facebook environment. We investigate two popular Q&A Facebook Groups in the city of Bangalore, India and ask why people turn to Facebook Groups for the information needs, the nature of costs of using these groups for information search, and how Groups are groomed to host social Q&A practices. Our findings suggest that Facebook Groups can be popular venues for information search because of its structural features as well as the networked sociality that it engenders.
dc.format.extent 10 pages
dc.identifier.doi 10.24251/HICSS.2018.260
dc.identifier.isbn 978-0-9981331-1-9
dc.identifier.uri http://hdl.handle.net/10125/50147
dc.language.iso eng
dc.relation.ispartof Proceedings of the 51st Hawaii International Conference on System Sciences
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.uri https://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subject Social Media and Communities
dc.subject facebook groups, ELIS, hyperlocal, sociotechnical, social media
dc.title "They are like personalized mini-Googles": Seeking Information on Facebook Groups
dc.type Conference Paper
dc.type.dcmi Text
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