Design Requirements for Behavior Change Support Systems with High Use Continuance: Insights for the Target Group of Students

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2023-01-03

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2963

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To counteract the high academic stress of students and subsequent health problems, a behavior change support system (BCSS) for self-regulated learning is developed. Since use continence is a prerequisite for the system’s supporting effects, this study examines design requirements that promote its use continuance. While previous studies on BCSS’s use continuance are mostly quantitative using pre-defined constructs, this study additionally considers qualitative statements to exploratively identify additional requirements. Analysis of statements from 54 students and quantitative data from 25 students identifies 19 design requirements, which can be synthesized into ten meta requirements. These findings support the integration of already defined design principles, e.g., self-monitoring, but also reveal new requirements, e.g., a low-threshold character or the promotion of learning about the targeted behavior. The data also suggest that the design of the BCSS does not affect all students equally, but that perceptions of use continuance are dependent on individual preferences.

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Health Behavior Change Support Systems, behavior change support system, higher education., persuasive technology, use continuance

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10

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Proceedings of the 56th Hawaii International Conference on System Sciences

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Attribution-NonCommercial-NoDerivatives 4.0 International

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