Digital Civic Sensemaking: Computer-Supported Participatory Sensemaking of Nuanced, Experience-Based Dialogue

dc.contributor.authorHughes, Maggie
dc.contributor.authorDimitrakopoulou, Dimitra
dc.contributor.authorRojas, Maridena
dc.contributor.authorDiby, Somala
dc.date.accessioned2022-12-27T19:04:00Z
dc.date.available2022-12-27T19:04:00Z
dc.date.issued2023-01-03
dc.description.abstractThroughout the 21st century, we have seen a steady decline in trust in democracy, and a proliferation of exclusive, deconstructive methods of political participation such as town halls and polarizing social media discourse. However, methods of facilitated small group dialogue and community organizing have fostered trust, understanding, and civic empowerment for generations. Further, with advances in human-computer interaction, machine learning, and computer-supported cooperation in civic technology, the intersection between dialogue, community organizing, and technology for positive and inclusive civic participation is ripe for exploration. We present Real Talk, a hybrid civic technology program in which we aim to design, develop, and implement scalable technological infrastructure and equip communities, organizations, and networks with the processes and technology that allows them to connect, share experiences, collaborate, make meaning, address problems, suggest and advocate decisions in a thriving ecosystem. In this paper, we discuss a foundational system within the program as a key contribution to system sciences: computer-supported participatory sensemaking of nuanced dialogue data. We outline our system and discuss findings, implications, and shortcomings.
dc.format.extent11
dc.identifier.doi10.24251/HICSS.2023.296
dc.identifier.isbn978-0-9981331-6-4
dc.identifier.urihttps://hdl.handle.net/10125/102927
dc.language.isoeng
dc.relation.ispartofProceedings of the 56th Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectMediated Conversation
dc.subjectconversation visualizations and analytics
dc.subjectmethods for mediated conversation analysis
dc.subjectparticipatory research
dc.titleDigital Civic Sensemaking: Computer-Supported Participatory Sensemaking of Nuanced, Experience-Based Dialogue
dc.type.dcmitext
prism.startingpage2390

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