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Business Intelligence System Adoption, Utilization and Success - A Systematic Literature Review

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Title:Business Intelligence System Adoption, Utilization and Success - A Systematic Literature Review
Authors:Ul-Ain, Noor
Vaia, Giovanni
DeLone, William
Keywords:Business Intelligence, Business Analytics and Big Data: Innovation, Deployment and Management
Organizational Systems and Technology
Adoption, business intelligence system, success, systematic literature review, use.
Date Issued:08 Jan 2019
Abstract:In recent era of technological advances and hyper-competition, Business intelligence (BI) systems have attracted significant attention from executives and decision makers, due to their ability to provide complex and competitive information inputs to the decision process. Research into the adoption, utilization, and success of BI systems has grown substantially over the past two decades. Evidence from the existing literature suggests that organizations have largely failed to capture the full benefits of BI systems. This study uses a systematic literature review to present comprehensive knowledge about what has been examined in the domain of BI system adoption, utilization, and success. The study reports that although user under-utilization and resistance are key challenges, little empirical research has focused on user-centered issues.
Pages/Duration:10 pages
URI:http://hdl.handle.net/10125/60024
ISBN:978-0-9981331-2-6
Rights:Attribution-NonCommercial-NoDerivatives 4.0 International
https://creativecommons.org/licenses/by-nc-nd/4.0/
Appears in Collections: Business Intelligence, Business Analytics and Big Data: Innovation, Deployment and Management


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