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Employee Engagement, Voice Mechanisms, and Enterprise Social Network Sites (ESNS)

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Item Summary Estell, Pamela Davidson, Elizabeth J. 2019-01-03T00:03:41Z 2019-01-03T00:03:41Z 2019-01-08
dc.identifier.isbn 978-0-9981331-2-6
dc.description.abstract Effective organizational communication allowing a two-way flow of communication between subordinates and upper management can foster greater levels of engagement and productivity. This is often referred to as providing opportunities for direct employee "voice." Understanding the influence and impact of ICTs on employee voice and engagement are critical for the success of modern organizations. ICTs can enhance the reach, speed, and interaction among employees, and between employees and management. Observing the success of social technologies for personal use, employers have been eager to capitalize on social technologies to engage employees by implementing enterprise social network sites (ESNS). Whether ESNS will be an effective tool in enhancing voice and engagement, and what potential drawbacks exist for employees and firms have yet to be fully studied. This article presents a review of the literature on the intersection of employee voice, engagement, and ICTs, and suggests a research framework to guide study of ESNS for organizational employee voice.
dc.format.extent 10 pages
dc.language.iso eng
dc.relation.ispartof Proceedings of the 52nd Hawaii International Conference on System Sciences
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International
dc.subject Digital and Social Media in Enterprise
dc.subject Digital and Social Media
dc.subject Employee voice
dc.subject Information Communication Technologies
dc.subject Enterprise Social Network Sites
dc.subject Employee Engagement
dc.title Employee Engagement, Voice Mechanisms, and Enterprise Social Network Sites (ESNS)
dc.type Conference Paper
dc.type.dcmi Text
dc.identifier.doi 10.24251/HICSS.2019.288
Appears in Collections: Digital and Social Media in Enterprise

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