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Text Mining Narrative Survey Responses to Develop Engagement Scale Items

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Item Summary

Title: Text Mining Narrative Survey Responses to Develop Engagement Scale Items
Authors: Ford, John
Nierle, Doug
Leeds, Peter
Stetz, Thomas
Keywords: Text Mining in Big Data Analytics
employee engagement,open-ended survey questions,scale development,text mining
Issue Date: 03 Jan 2018
Abstract: A sixteen-item employee engagement scale was supplemented with items developed from literature review, from related scales, and from text mining narrative responses to an open-ended question about improving employee performance. The text mining procedure is described and may be useful to other scale developers. Some items derived from text mining performed as well as those developed using traditional methods. Possible modifications and extensions of the method are suggested.
Pages/Duration: 8 pages
ISBN: 978-0-9981331-1-9
DOI: 10.24251/HICSS.2018.077
Rights: Attribution-NonCommercial-NoDerivatives 4.0 International
Appears in Collections:Text Mining in Big Data Analytics

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