Organizational factors promoting the uptake of informal learning within NIEs: a dual case study of a consulting firm and legal / health professionals.
Organizational factors promoting the uptake of informal learning within NIEs: a dual case study of a consulting firm and legal / health professionals.
Files
Date
2021-01-05
Authors
Benabid, Myriam
Contributor
Advisor
Department
Instructor
Depositor
Speaker
Researcher
Consultant
Interviewer
Annotator
Journal Title
Journal ISSN
Volume Title
Publisher
Volume
Number/Issue
Starting Page
5206
Ending Page
Alternative Title
Abstract
The effectiveness of corporate training continues to be questioned, despite its ongoing growth. Most learning time is spent in informal situations, triggered by situational needs and Nomadic Information Environments (NIEs). This is especially the case for knowledge-intensive workers who seek out knowledge that is less codified, but which is harder to identify ex-ante. This article explores the connection between self-learning within NIEs and its context. Our theoretical framework is based on the work around informal learning, suggesting factors leading to the uptake of such practices. Through inductive reasoning, we applied a qualitative protocol for data collection in the context of two case studies representing knowledge-intensive workers. 32 interviews were conducted using a semi-directive approach. Triangulation was carried out analyzing 200 documents and tools, and 3 teams were shadowed and observed. We highlight 11 organizational factors (professional, managerial and technological). Our work updates the informal learning factors within the specific context of NIEs. By identifying these factors, we also recognize the need for organizations to facilitate access to suitable, efficient and high-quality self-learning options.
Description
Keywords
Reports from the Field: Knowledge and Learning Applications in Practice,
knowledge creation,
learning,
managerial factors,
organizational factors,
professional factors
Citation
Extent
11 pages
Format
Geographic Location
Time Period
Related To
Proceedings of the 54th Hawaii International Conference on System Sciences
Table of Contents
Rights
Attribution-NonCommercial-NoDerivatives 4.0 International
Rights Holder
Local Contexts
Email libraryada-l@lists.hawaii.edu if you need this content in ADA-compliant format.