Introduction to the Minitrack on Service Analytics

Fromm, HansjörgSatzger, GerhardSetzer, Thomas2017-12-282017-12-282018-01-03978-0-9981331-1-9http://hdl.handle.net/10125/500752 pagesengAttribution-NonCommercial-NoDerivatives 4.0 InternationalService AnalyticsIntroduction to the Minitrack on Service AnalyticsConference Paper10.24251/HICSS.2018.188