Bad Client Feedback on Digital Labor Platforms: How Freelancers Navigate the Peril Posed by Negative Reviews on Upwork

Gussek, LisaThatcher, Jason BennetWiesche, Manuel2023-12-262023-12-262024-01-03978-0-9981331-7-17d7f9e68-4051-468a-ab8f-4ccd3a24b193https://hdl.handle.net/10125/106888engAttribution-NonCommercial-NoDerivatives 4.0 InternationalCrowdsourcing and Digital Workforce in the Gig Economydigital labor platformsfuzzy-set qualitative comparative analysis (fsqca)negative reviewsonline freelancingonline reviewsBad Client Feedback on Digital Labor Platforms: How Freelancers Navigate the Peril Posed by Negative Reviews on UpworkConference Paper10.24251/HICSS.2023.504