Frick, Norbert2024-12-262024-12-262025-01-07978-0-9981331-8-83f46fa62-f193-4000-bf34-0cc313e1f715https://hdl.handle.net/10125/109100Public administrations utilize automated decision-making (ADM) technologies more and more often. One ADM technology in particular, Robotic Process Automation (RPA), has gained a strong momentum in technology adoption within public administrations due to its lightweight character, low requirements to use and interplay with other ADM technologies. Still, research on RPA adoption in public administrations is scarce. In our attempt to identify and conceptualize adoption determinants and their relationships in public administrations, we applied a systematic literature review. Based on 23 research reports, we found 31 barriers, 28 facilitators and 26 prerequisites for RPA adoption in public administrations. 18 of these adoption factors are interconnected via 16 conflicting and reinforcing relationships that impact the context-bound RPA adoption environments. Furthermore, the 85 adoption factors reveal a complex interplay that is characteristic for RPA adoption in public administrations, but not necessarily for other ADM technologies.10Attribution-NonCommercial-NoDerivatives 4.0 InternationalEmerging Topics in Digital Governmentfactor relationships, influencing factors, innovation adoption, public administrations, robotic process automationConference Paper10.24251/HICSS.2025.260