Li, XiaotongKauffman, RobertKim, Kwansoo2022-12-272022-12-272023-01-03978-0-9981331-6-4https://hdl.handle.net/10125/103407Inefficiencies and coordination failures in firm deci-sion-making may be caused by the lack of common or shared information. Game theory and information economics highlight complex uncertainty as a driver of such failures, so research is needed to delineate the roles of technology, digitalization, and cross-firm in-formation integration to address the problem within and beyond the firm’s boundaries. There are three rea-sons this is key to IS’s disciplinary development. Relational contracts within firm boundaries are pervasive, so maintaining shared information among decision-makers is hard. Thus, increased digitalization to reduce uncertainty is relevant for decision-making. Since interorganizational systems ease interfirm governance and shared decisions, connecting digitalization and firm-level transaction costs has become more importantt. The effects of uncertainty reduction depend on IS capabilities and effective cross-firm information integration. Weoffer new insights into performance differences for linked firms. To illustrate our perspective, we analyze several fintech minicases.10engAttribution-NonCommercial-NoDerivatives 4.0 InternationalStrategy, Information, Technology, Economics, and Society (SITES)complex uncertaintycross-firm information sharingeconomic theoryfintech firm applicationstrategic digitalizationtext10.24251/HICSS.2023.773