Managing Change Through a Work Environment Which Promotes Forgetting Thim, Christof Gronau, Norbert Kluge, Annette 2019-01-03T00:38:40Z 2019-01-03T00:38:40Z 2019-01-08
dc.description.abstract Changing established business processes poses many obstacles. Employees falling back into old routines is one problem, change-managers have to cope with. This paper investigates the reasons of this fall-back actions and gives insight into how this behavior can be avoided and how newly learned actions are stabilized. From a psychological perspective we propose that the presence of retrieval cues triggers old and hampers new routines. By controlling the work environment and eliminating or manipulating these cues, it is possible to ease learning. We demonstrate the cue manipulation in an experimental setting and present the preliminary results from our first experiments.
dc.format.extent 10 pages
dc.identifier.doi 10.24251/HICSS.2019.660
dc.identifier.isbn 978-0-9981331-2-6
dc.language.iso eng
dc.relation.ispartof Proceedings of the 52nd Hawaii International Conference on System Sciences
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International
dc.subject Intentional Forgetting in Organizations and Information Systems
dc.subject Knowledge Innovation and Entrepreneurial Systems
dc.subject forgetting, routines, production, work settings, process change, experiments
dc.title Managing Change Through a Work Environment Which Promotes Forgetting
dc.type Conference Paper
dc.type.dcmi Text
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