Tool, Teammate, Superintelligence: Identification of ChatGPT-Enabled Collaboration Patterns and their Benefits and Risks in Mutual Learning

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dc.contributor.authorCheng, Xusen
dc.contributor.authorZhang, Shuang
dc.date.accessioned2023-12-26T18:35:54Z
dc.date.available2023-12-26T18:35:54Z
dc.date.issued2024-01-03
dc.identifier.doihttps://doi.org/10.24251/HICSS.2024.020
dc.identifier.isbn978-0-9981331-7-1
dc.identifier.other0daa6d02-7154-4334-b189-816bb8e7f302
dc.identifier.urihttps://hdl.handle.net/10125/106395
dc.language.isoeng
dc.relation.ispartofProceedings of the 57th Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectAI and the Future of Work
dc.subjectbenefits
dc.subjectchatgpt
dc.subjectcollaboration patterns
dc.subjectmutual learning
dc.subjectrisks
dc.titleTool, Teammate, Superintelligence: Identification of ChatGPT-Enabled Collaboration Patterns and their Benefits and Risks in Mutual Learning
dc.typeConference Paper
dc.type.dcmiText
dcterms.abstractThe emergence of ChatGPT has brought new opportunities for AI-enabled collaboration. Due to the amazing performance of ChatGPT, the collaboration between AI and humans is no longer limited to a single pattern. However, previous studies focused on AI working together as a teammate, with little analysis of different collaboration patterns and their impacts. We conducted interviews, encoded data building on grounded theory, developed a ChatGPT-enabled collaboration process, and identified three collaboration patterns: ChatGPT serves as a tool, teammate, and superintelligence for collaboration. Additionally, this study also ascertained the benefits (i.e., improve search efficiency, improve team motivation, enrich and refine ideas, and improve thinking ability) and risks (i.e., increase search time, reduce willingness for face-to-face communication, make the collaborative atmosphere negative, ChatGPT addiction, and cognitive rigidity) in mutual learning between ChatGPT and humans. Finally, theoretical and practical implications are provided.
dcterms.extent10 pages
prism.startingpage158

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