A Synthesized Perspective on Privacy and Transparency in the Digital Workplace

Abstract

The pandemic crisis has made the digitalization of workplaces imperative for many organizations. Besides reorganizing work, rapid advances in technologies also enhance organizational efficiency and enable remote work. Having to work completely digitally imposes unprecedented transparency on employees. A major consequence of the transparent workplace is the emergence of employees’ privacy concerns. Even though the concepts of transparency and privacy are closely related, there is a research gap regarding the relationship between the two. Based on a conceptual approach and a systematic literature review, we postulate a synthesis of transparency and privacy in the digital workplace, and outline directions for future research. We discuss what makes the relationship between the two constructs double-edged by introducing the privacy-transparency paradox. This study therefore adds to the literature on privacy and transparency in the digital workplace and forms the basis for further studies.