Artificial Socialization? How Artificial Intelligence Applications Can Shape A New Era of Employee Onboarding Practices

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dc.contributor.authorRitz, Eva
dc.contributor.authorDonisi, Fabio
dc.contributor.authorElshan, Edona
dc.contributor.authorRietsche, Roman
dc.date.accessioned2022-12-27T18:49:24Z
dc.date.available2022-12-27T18:49:24Z
dc.date.issued2023-01-03
dc.description.abstractOnboarding has always emphasized personal contact with new employees. Excellent onboarding can, for instance, extend an employee's stay, and improve loyalty. Even in a physical setting, the onboarding process is demanding for the newcomer and the onboarding organization. However, COVID-19 has made this process even more challenging by forcing a rapid shift from offline to online organizational onboarding practices. Organizations are adopting new technologies, such as artificial intelligence (AI), to support work processes during the pandemic, which could shape a new era of work practices. However, it has not been studied how AI applications can or should support onboarding. Therefore, our research conducts a literature review on current onboarding practices and uses expert interviews to evaluate AI's potential and pitfalls for each action. We contribute to the literature by presenting a holistic state-of-the-art picture of onboarding practices and evaluating potential application areas of AI in the onboarding process.
dc.format.extent10
dc.identifier.doi10.24251/HICSS.2023.020
dc.identifier.isbn978-0-9981331-6-4
dc.identifier.urihttps://hdl.handle.net/10125/102648
dc.language.isoeng
dc.relation.ispartofProceedings of the 56th Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectAI and the Future of Work
dc.subjectartificial intelligence
dc.subjectdigital transformation
dc.subjectemployee
dc.subjectonboarding
dc.subjectskill profile
dc.titleArtificial Socialization? How Artificial Intelligence Applications Can Shape A New Era of Employee Onboarding Practices
dc.type.dcmitext
prism.startingpage155

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