Using ChatOps to Achieve Continuous Certification of Cloud Services
Files
Date
2022-01-04
Contributor
Advisor
Department
Instructor
Depositor
Speaker
Researcher
Consultant
Interviewer
Narrator
Transcriber
Annotator
Journal Title
Journal ISSN
Volume Title
Publisher
Volume
Number/Issue
Starting Page
Ending Page
Alternative Title
Abstract
Continuous service certification (CSC) recently emerged as a promising means to provide ongoing assurances and disrupt pertinent certification approaches. CSC involves the consistent gathering and assessing of certification-relevant data by certification authorities about service operation to validate ongoing adherence to certification criteria. While research on CSC is increasing, practitioners still struggle in transferring researchers' suggestions and guidelines into practice. This study provides a tentative design and a prototype of a monitoring-based service certification (MSC) system based on the novel ChatOps approach. Iterative evaluations support our propositions that ChatOps' three key elements, a chat platform, chatbots, and third-party integrations, support the achievement of CSC. We contribute to research and practice by proving the technical feasibility of an MSC system, guiding future research and practitioners on achieving monitoring-based CSC, and validate the applicability and usefulness of extant guidelines on monitoring-based CSC proposed by prior research.
Description
Keywords
Cybersecurity and Software Assurance, certification, chatops, cloud computing, continuous service certification
Citation
Extent
10 pages
Format
Geographic Location
Time Period
Related To
Proceedings of the 55th Hawaii International Conference on System Sciences
Related To (URI)
Table of Contents
Rights
Attribution-NonCommercial-NoDerivatives 4.0 International
Rights Holder
Local Contexts
Collections
Email libraryada-l@lists.hawaii.edu if you need this content in ADA-compliant format.