Maintenance and Development of the Library Web Portal at Bryant & Stratton College Cleveland Downtown Campus

Abstract

Academic library websites have become major service points for both students and faculty, but the professional literature has tended to report primarily on website design and usability testing rather than daily maintenance. In order to contribute to a conversation on the maintenance activity associated with academic library websites and the establishment of best practice guidelines, this paper will first review selected literature addressing library website maintenance and then review daily activities associated with the maintenance of the Bryant & Stratton College Cleveland Downtown campus library portal. The discussion will include established daily tasks and maintenance performed in response to communication with the library committee, faculty and administration, and students. Usability testing conducted as a maintenance tool will also be considered.