Does Health Information Exchange Improve Long-Term Care Service Quality? Evidence from the Panel Data Analysis of the U.S. Long-term Care Facilities

dc.contributor.authorWan, Fang
dc.contributor.authorXu, Huiwen
dc.contributor.authorSeidmann, Abraham
dc.date.accessioned2022-12-27T19:19:19Z
dc.date.available2022-12-27T19:19:19Z
dc.date.issued2023-01-03
dc.description.abstractThis paper examines the impact of health information exchange (HIE) on the service quality of long-term care (LTC) facilities based on a five-year period (2013-2017) panel data of the U.S. LTC facilities. Our results show a reverse impact of the HIE adoption on the readmission rate of LTC facilities. The readmission rate of an LTC facility with an operational HIE is reduced by 2% on average as compared to the rate of a facility without operational HIE. We also estimate the heterogeneous effect of HIE by two innovative healthcare ITs (EHR and Telemedicine). We find that the applications of EHR and Telemedicine in LTC facilities are still at a very early stage. Our findings empirically demonstrate the importance of promoting effective data exchange in LTC facilities as well as improving the use of EHR and Telemedicine to increase the value that HIE can create.
dc.format.extent11
dc.identifier.doi10.24251/HICSS.2023.695
dc.identifier.isbn978-0-9981331-6-4
dc.identifier.urihttps://hdl.handle.net/10125/103329
dc.language.isoeng
dc.relation.ispartofProceedings of the 56th Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectDigital Transformations of Business Operations
dc.subjecthealthcare it
dc.subjectinformation technology
dc.subjectlong-term care
dc.subjectnursing homes
dc.subjectservice quality
dc.titleDoes Health Information Exchange Improve Long-Term Care Service Quality? Evidence from the Panel Data Analysis of the U.S. Long-term Care Facilities
dc.type.dcmitext
prism.startingpage5713

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