Human-Computer Negotiations: A Systematic Evaluation of the Effects of Timespan, Tactic, and Search Mechanism

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dc.contributor.authorLiu, Yushan
dc.contributor.authorVahidov, Rustam
dc.contributor.authorSaade, Raafat
dc.date.accessioned2022-12-27T19:13:19Z
dc.date.available2022-12-27T19:13:19Z
dc.date.issued2023-01-03
dc.description.abstractArtificial Intelligence and Computer Agents are having a substantial impact on our everyday lives. The current paper focuses on the prospects of humans negotiating with computer agents in e-commerce settings. We conducted experiments where the subjects negotiated the purchase of mobile plans with computer agents acting as sellers. Three time-based negotiation tactics and two search mechanisms were employed in synchronous vs. asynchronous sessions. The results suggest that computer agents’ negotiation tactics and search mechanisms have significant effects on both the subjective and objective outcomes of the negotiations, while timespan has marginal effects on the agreement rate of the negotiation.
dc.format.extent10
dc.identifier.doi10.24251/HICSS.2023.543
dc.identifier.isbn978-0-9981331-6-4
dc.identifier.other0164fbaa-2267-47c1-a44c-ada14a5b8916
dc.identifier.urihttps://hdl.handle.net/10125/103175
dc.language.isoeng
dc.relation.ispartofProceedings of the 56th Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectThe Diffusion, Impacts, Adoption and Usage of ICTs upon Society
dc.subjectcomputer agent
dc.subjecthuman-computer negotiation
dc.subjectintention to use
dc.subjectperceived usefulness
dc.subjectsatisfaction
dc.titleHuman-Computer Negotiations: A Systematic Evaluation of the Effects of Timespan, Tactic, and Search Mechanism
dc.type.dcmitext
prism.startingpage4462

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The Diffusion, Impacts, Adoption and Usage of ICTs upon Society