Conflict resolution preferences of Chinese and Caucasian-American students
Date
2004
Authors
Contributor
Advisor
Department
Instructor
Depositor
Speaker
Researcher
Consultant
Interviewer
Narrator
Transcriber
Annotator
Journal Title
Journal ISSN
Volume Title
Publisher
University of Hawaii at Manoa
Volume
Number/Issue
Starting Page
Ending Page
Alternative Title
Abstract
This study examined cultural differences in conflict resolution preferences among Chinese and Caucasian-Americans inHawaii. Based on Ting-Toomey's face negotiation theory. Hofstede's cultural variability of individualism-collectivism, Hall's high-context vs. low-context, as well as Rahim and Bonoma's conflict management model, the hypotheses predicted thatAmericans will have higher preferences for dominating, integrating and compromising styles whereas Chinese will have higher preferences for obliging and avoiding styles. The sample consisted of 113 undergraduate and graduate students from Taiwan, Hong Kong, China, Hawaii, and the U.S. mainland. The Rahim Organizational Conflict Inventory (ROCI) was used as measurement based on the five conflict resolution styles: integrating, dominating, obliging, avoiding, and compromising. ANOVA was used to analyze the data. The results indicated that the Conflict resolution style preferred by Caucasian-American students is dominating and the one preferred by Chinese students is avoiding. This study also found that Chinese might also have a greater tendency to use both integrating and compromising styles than do most Caucasian-American students. Finally, no significant gender by ethnicity differences was found with regard to conflict resolution preferences. Implications of the findings and future research are discussed.
Description
Keywords
Conflict management, White people--Psychology, Chinese--Psychology
Citation
Extent
Format
Geographic Location
Hawaii
Time Period
Related To
Theses for the degree of Master of Arts (University of Hawaii at Manoa). Communication; no. 3146
Related To (URI)
Table of Contents
Rights
All UHM dissertations and theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission from the copyright owner.
Rights Holder
Local Contexts
Collections
Email libraryada-l@lists.hawaii.edu if you need this content in ADA-compliant format.