Bridging Gaps in Software Development: The Role of Mediated Sensemaking in Fostering Citizen Development

Date

2025-01-07

Contributor

Advisor

Department

Instructor

Depositor

Speaker

Researcher

Consultant

Interviewer

Narrator

Transcriber

Annotator

Journal Title

Journal ISSN

Volume Title

Publisher

Volume

Number/Issue

Starting Page

7491

Ending Page

Alternative Title

Abstract

Low-code development enables business professionals without programming skills to develop software through citizen development. Yet, to establish citizen development, business professionals must adopt a new mindset turning them from requestors of software to developers of software. By applying a mediated sensemaking perspective, we explore how mediators shape the conceptualization of low-code and citizen development. Our findings indicate that mediators bridge the gap between traditional and low-code development by disconnecting the method from the medium and connecting the method with the citizen developer role. By contrasting cases with extensive and limited mediated sensemaking, we illustrate how mediated sensemaking fosters a proactive approach among business professionals, enhancing their ability to independently develop applications and adjust to their novel responsibilities. Our study provides a theoretical view of how mediated sensemaking shapes low-code and citizen development and extends our understanding of the citizen developer role and the facilitation of IT-enabled organizational transformation through low-code.

Description

Keywords

Tools, Processes, and Models for Enabling Efficient and Agile Projects, Teams, and Organizations, citizen development, low-code, mediated sensemaking, sensemaking

Citation

Extent

10

Format

Geographic Location

Time Period

Related To

Proceedings of the 58th Hawaii International Conference on System Sciences

Related To (URI)

Table of Contents

Rights

Attribution-NonCommercial-NoDerivatives 4.0 International

Rights Holder

Local Contexts

Email libraryada-l@lists.hawaii.edu if you need this content in ADA-compliant format.