Toward the Development of a Maturity Model for Digitalization within the Manufacturing Industry’s Supply Chain

Klötzer, Christoph
Pflaum, Alexander
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The aim of this paper is the scientific development of a maturity model concerning the digital transformation of companies within the manufacturing industry’s supply chain. The rather “broad” and dispersed “mega-trend” of digitalization is expected to play an increasingly important role for companies as well as for the (digital) supply chain of the future. Such a model comprises the objective of addressing fundamental components, complementary innovations and relevant terminologies, like smart products, Cyber-Physical Systems (CPS) and Big Data Analytics. Scientific rigor is achieved through conducting grounded theory research and in-depth interviews as methods of data collection and evaluation. Furthermore, relevant aspects concerning the development and construction of maturity models are discussed, before a suitable and scientifically elaborated maturity model concerning digitalization emerges from the course of investigation and its value for economic practice as well as for the scientific community is specified.
Cyber-Physical Systems, digitalization, maturity model development, smart products, supply chain of the future
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