How Text Mining Algorithms for Crowdsourcing Can Help Us to Identify Today's Pressing Societal Issues

Date
2019-01-08
Authors
Köhl, Anna
Fuger, Simon
Lang, Moritz
Füller, Johann
Stuchtey, Martin
Journal Title
Journal ISSN
Volume Title
Publisher
Abstract
Crowdsourcing is increasingly applied in the area of open development with the goal to find solutions for today’s pressing societal issues. To solve such wicked problems, manifold solutions need to be found and applied. In contrast to this, most recent research in crowdsourcing focuses on the few winning ideas, ignoring the sheer amount of content created by the community. In this study we address this issue by applying an automated text mining technique to analyze the ideas contributed by the crowd in an initiative tackling plastic pollution. We show that automated text mining approaches reveal numerous possibilities to make use of the so far unused content of IT enabled collaboration projects. We further add insights into how our findings can help researchers and practitioners to accelerate the solution process for today’s pressing societal issues.
Description
Keywords
IT Enabled Collaboration for Development, Collaboration Systems and Technologies, Circular Economy, Crowdsourcing, Open Development, Sustainable Innovation, Text Mining
Citation
Rights
Access Rights
Email libraryada-l@lists.hawaii.edu if you need this content in ADA-compliant format.