Knowledge management processes in practice: Empirical insights from the public sector
Files
Date
2022-01-04
Contributor
Advisor
Department
Instructor
Depositor
Speaker
Researcher
Consultant
Interviewer
Narrator
Transcriber
Annotator
Journal Title
Journal ISSN
Volume Title
Publisher
Volume
Number/Issue
Starting Page
Ending Page
Alternative Title
Abstract
Knowledge management can be regarded as a holistic and systematic process that integrates technology and human aspects to enable organizations to achieve their goals. Knowledge management promises many benefits both for the private and public sector organizations when operationalized successfully. In the context of public sector, it is possible - at least in theory - to make more informed decisions, to serve the citizens better and to use resources more effectively through knowledge management. Thus, it is not a surprise that many public organizations have started to develop their knowledge management processes. However, knowledge management faces in practice plenty of challenges in the context of public sector. The aim of this paper is to empirically study the challenges that public organizations face at different stages of the knowledge management process. Furthermore, the paper also aims to identify the enabling factors for successful knowledge management process. To better understand both the challenges and the enablers, we have carried out empirical study that is comprised of five cases from the Finnish public sector.
Description
Keywords
Reports from the Field: Knowledge and Learning Applications in Practice, case study, knowledge management, process, public sector
Citation
Extent
10 pages
Format
Geographic Location
Time Period
Related To
Proceedings of the 55th Hawaii International Conference on System Sciences
Related To (URI)
Table of Contents
Rights
Attribution-NonCommercial-NoDerivatives 4.0 International
Rights Holder
Local Contexts
Email libraryada-l@lists.hawaii.edu if you need this content in ADA-compliant format.