Toward a unified model of mobile Business Intelligence (m-BI) acceptance and use

Abstract

Factors affecting mobile business intelligence (m-BI) acceptance and use have become an increasingly important topic in practice due to the growing complexity of organizations, and their underlying information systems (IS). Since, one can notice considerable interest in m-BI, however, to the best of our knowledge few studies (if any) aim to synthesize the existing body of knowledge with regards to the factors affecting m-BI acceptance and use. To fill this gap, we conducted a systematic literature review and summarized the current state of the art. By addressing research questions, we identified a set of five factors, namely: Perceived Value, Perceived Ease of Use, Managerial Attitudes, Facilitating Conditions and Quality of Information, and specified their inter-relationships. Moreover, we introduce an acceptance model (m-BIAM) on behavioral intention and use mobile Business Intelligence solutions. The contribution of this study lies in these evidence-based findings, which lay a solid foundation for further studies in the extent of testing and evaluating the m-BIAM model, targeted at delivering more evidence to confirm its validity and predictive power.