Are You Flippin’ the Classrooms Right – A Requirements Analysis of Two User Groups: Practitioners and Students

Abstract

Inverting the knowledge transfer, flipped classrooms promise a richer learning experience and an enhanced learning process. The objective of this article is to contribute to more user-centric flipped classroom trainings by developing a spe-cific list of requirements criteria from “the other side of the school desk:” The participants’ perspective. We take an SAP S/4HANA lecture at university as our case example and consider two types of classmates for the same flipped classroom training: Practitioners and students. We examined significant differences between these two groups of participants: For example, practitioners high-lighted self-contained learning. In turn, students asked for a motivated lecturer. Our results can be clustered threefold: (1) User perspective – getting the method right is as important as the content; (2) Lecturers – developing new soft skills beyond the knowledge transfer; (3) Technology – setting the scene, however, there is not a second chance for a first bad impression.