Covid-19 in France: Crisis communication and on-the-fly training of populations

Abstract

Among the countries of the world, 99.3 % have been affected by the Covid-19 pandemic, which has been raging since the end of 2019 and continues today in 2021. This initially health crisis quickly turned into a pandemic affecting all possible aspects of a crisis (humanitarian, economic, social, etc.). In this article, we are interested in two important aspects of crisis management: communication / dissemination of information and preparing populations for risks. Following interviews with the population, we set an example of the importance of communicating information, preparing populations for future crises and the impact of populations’ behaviors.