Telehealth Utilization among Low Income Population during COVID-19: An Analysis of COVID-19 Research Database

Abstract

The COVID-19 Research Database is a public data platform. This platform is a result of private and public partnerships across industries to facilitate data sharing and promote public health research. We analyzed its linked database and examined claims of 2,850,831 unique persons to investigate demographic, socio-economic, and behavioral causes for telehealth utilization in the low-income population. Our results suggest that patients who had higher education, income, and full-time employment were more likely to use telehealth. Patients who had unhealthy behaviors such as smoking were less likely to use telehealth. Our findings suggest that interventions to bolster education, employment, and healthy behaviors should be considered to promote the use of telehealth services.