Conducting Research in a Developing Country: A Reflection-in-Action Perspective

Abstract

ICT4D researchers acknowledge the instrumental role of cultural differences in determining project outcomes. Rarely, however, do they acknowledge culture’s role in the actual research process. This study explores the impact of cultural differences on research conducted by Western-based researchers in a developing country. In mid-2015, we went to Uganda to conduct research on mobile payment systems and technology use in healthcare. This study recounts our data collection process, particularly the unique challenges and opportunities that we experienced. We employ the theory of reflection-in-action to interpret our responses to disruptions to our research project. As part of our contribution to ICT4D research, we offer several recommendations for conducting research in a developing country. \