A small group interaction via videoconferencing: users' perceptions and the effects of communication conditions on cohesiveness, social presence, and sense of presence
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2004
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University of Hawaii at Manoa
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This study investigated the effects of communication conditions on cohesiveness, social presence, and sense of presence in small group communication via videoconferencing and in face-to-face settings. It also observed the experienced users' preferences, their perceptions of interaction through the medium, and to what extent the users' feelings of presence associate with cohesiveness. The results revealed that among inexperienced users, there were significant effects of communication conditions on social presence, but not on cohesiveness and sense of presence: the significance was higher in face-to-face than videoconferencing. In conclusion, videoconferencing conveys social presence; however, users did not necessarily perceive sense of presence due to their inability to recognize some nonverbal cues, and their perceptions about videoconferencing that presumed such interaction was not as real as face-to-face. These perceptions were influenced by members' familiarity with each other and their familiarity with the technology that allowed them to anticipate and overcome distraction.
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Videoconferencing--Sociological aspects, Communication in small groups
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Theses for the degree of Master of Arts (University of Hawaii at Manoa). Communication; no. 3159
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