Fox in the Henhouse: The Delegation of Regulatory and Privacy Enforcement to Big Tech Bendix, William Mackay, Jon 2021-12-24T17:41:15Z 2021-12-24T17:41:15Z 2022-01-04
dc.description.abstract The Federal Trade Commission (FTC) has ordered tech giants to police the app developers that use their platforms, requiring them to remove apps that employ deceitful sales tactics or violate consumer privacy. Tech giants have often resisted FTC orders to police the companies on their platforms because policing takes significant resources and diminishes profits. But some firms, after paying modest fines for neglecting enforcement, have eventually complied with FTC demands, removing predatory apps and banning problematic developers. Other firms have continued to shirk enforcement obligations at the risk of escalating fines. What accounts for the differences? Using process tracing to track decisions by Apple and Facebook, we find that tech giants willingly police consumer fraud but not consumer privacy violations. Failures to police fraud leads to public complaints and negative press attention, while failures to police data breaches often go undetected by consumers, the media, and thus the FTC.
dc.format.extent 10 pages
dc.identifier.doi 10.24251/HICSS.2022.320
dc.identifier.isbn 978-0-9981331-5-7
dc.language.iso eng
dc.relation.ispartof Proceedings of the 55th Hawaii International Conference on System Sciences
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International
dc.subject Engaging Governance
dc.subject enforcer firms
dc.subject ftc
dc.subject regulation
dc.subject technology firms
dc.subject usa
dc.title Fox in the Henhouse: The Delegation of Regulatory and Privacy Enforcement to Big Tech
dc.type.dcmi text
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