Impact of Telemedicine Technology Tools and Perceived Barriers on Satisfaction and Continued Usage Intention of Office-based Physicians

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dc.contributor.authorLiu, Xiang
dc.contributor.authorSengupta, Avijit
dc.contributor.authorXu, Dongming
dc.date.accessioned2023-12-26T18:40:58Z
dc.date.available2023-12-26T18:40:58Z
dc.date.issued2024-01-03
dc.identifier.doihttps://doi.org/10.24251/HICSS.2024.426
dc.identifier.isbn978-0-9981331-7-1
dc.identifier.otherb648d777-d9bf-449f-b777-19756f73bbf9
dc.identifier.urihttps://hdl.handle.net/10125/106809
dc.language.isoeng
dc.relation.ispartofProceedings of the 57th Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectIT Adoption, Diffusion, and Evaluation in Healthcare
dc.subjectperceived barriers
dc.subjectphysician satisfaction
dc.subjectregression
dc.subjecttelemedicine
dc.subjecttelemedicine tools
dc.titleImpact of Telemedicine Technology Tools and Perceived Barriers on Satisfaction and Continued Usage Intention of Office-based Physicians
dc.typeConference Paper
dc.type.dcmiText
dcterms.abstractGovernment-imposed lockdowns and shelter-in-place orders during COVID-19 have accelerated the adoption of telemedicine for remote patient monitoring, consultation, diagnosis, and care. However, healthcare providers’ utilization of and satisfaction with telemedicine technologies could have a significant impact on the quality of care provided to patients during COVID-19. The objective of our study is to investigate the impacts of telemedicine technology tools and perceived barriers on physicians’ overall satisfaction and continued usage intention of telemedicine in office-based ambulatory care settings. With the help of task-technology fit model we develop a set of hypotheses and then test those hypotheses empirically with the help of National Electronic Health Records Survey (NEHRS) response data. While we find significant impacts of telemedicine technology tools on physicians’ satisfaction and continued usage intention, perceived barriers only significantly impact physicians’ satisfaction but not the continued usage intention. Our research has significant implications for both theory and practice.
dcterms.extent10 pages
prism.startingpage3517

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