The importance of collaboration in the knowledge-intensive business services: The efficiency analysis of the industry using a meta-frontier approach

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dc.contributor.authorShin, Jihoon
dc.contributor.authorKim, Hongbum
dc.contributor.authorAmaral, Miguel
dc.date.accessioned2023-12-26T18:36:13Z
dc.date.available2023-12-26T18:36:13Z
dc.date.issued2024-01-03
dc.identifier.doi10.24251/HICSS.2024.063
dc.identifier.isbn978-0-9981331-7-1
dc.identifier.otherbf3bca3e-b089-4e82-ab73-c5a1c9e6757f
dc.identifier.urihttps://hdl.handle.net/10125/106438
dc.language.isoeng
dc.relation.ispartofProceedings of the 57th Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectCross-Organizational and Cross-Border IS/IT Collaboration
dc.subjectcollaboration
dc.subjectefficiency
dc.subjectknowledge intensive business services
dc.subjectmeta-frontier analysis
dc.titleThe importance of collaboration in the knowledge-intensive business services: The efficiency analysis of the industry using a meta-frontier approach
dc.typeConference Paper
dc.type.dcmiText
dcterms.abstractThis study focuses on the increasing global interest in collaboration and highlights its importance in Knowledge Intensive Business Services. This study classifies service firms into four groups with two different knowledge intensity levels based on their business. We examine the efficiency of each group, and identify and explore the perceived significance of collaboration in the industry. The findings indicate that less knowledge-intensified service firms are the most efficient in productivity whereas highly knowledge-intensified firms show lower efficiency. These results provide valuable insights into how further collaboration improves the performance of the service industry.
dcterms.extent9 pages
prism.startingpage527

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Cross-Organizational and Cross-Border IS/IT Collaboration