Stuck in the Middle: A Case Study of Getting Caught between an Old and New Commercial-off-the-shelf System

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dc.contributor.authorRannisto, Sonja
dc.contributor.authorPenttinen, Esko
dc.contributor.authorRinta-Kahila, Tapani
dc.date.accessioned2024-12-26T21:09:49Z
dc.date.available2024-12-26T21:09:49Z
dc.date.issued2025-01-07
dc.description.abstractWhen replacing their information systems, organizations sometimes find themselves caught between old and new systems upon failing to withdraw the entrenched ones fully. The paper presents a case study of an organization that failed to discontinue its legacy business-intelligence system after having deployed a new one. The findings spotlight crucial conditions unique to settings of commercial off-the-shelf systems, such as lack of control over external systems.
dc.format.extent10
dc.identifier.doihttps://doi.org/10.24251/HICSS.2025.725
dc.identifier.isbn978-0-9981331-8-8
dc.identifier.othere7483669-318b-4040-a4a4-3b0ae632caf7
dc.identifier.urihttps://hdl.handle.net/10125/109573
dc.relation.ispartofProceedings of the 58th Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectIT Governance and its Mechanisms
dc.subjectaction research, commercial-off-the-shelf system, system discontinuance, system replacement
dc.titleStuck in the Middle: A Case Study of Getting Caught between an Old and New Commercial-off-the-shelf System
dc.typeConference Paper
dc.type.dcmiText
prism.startingpage6052

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