Developing a Culture of Collaboration among Information Workers: A Game-theoretic approach

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dc.contributor.authorSarkar, Amitrajit
dc.contributor.authorWingreen, Stephen
dc.contributor.authorSharma, Ravishankar
dc.contributor.authorAscroft, John
dc.date.accessioned2023-12-26T18:51:09Z
dc.date.available2023-12-26T18:51:09Z
dc.date.issued2024-01-03
dc.identifier.doihttps://doi.org/10.24251/HICSS.2024.808
dc.identifier.isbn978-0-9981331-7-1
dc.identifier.other71226ef5-87b4-45e0-b7b3-d9eacb108992
dc.identifier.urihttps://hdl.handle.net/10125/107194
dc.language.isoeng
dc.relation.ispartofProceedings of the 57th Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectSpecial Topics in Organizational Systems and Technology
dc.subjectgame theory
dc.subjectis resilience
dc.subjectit governance
dc.subjectorganization culture
dc.subjectworking from home
dc.titleDeveloping a Culture of Collaboration among Information Workers: A Game-theoretic approach
dc.typeConference Paper
dc.type.dcmiText
dcterms.abstractThe COVID-19 pandemic has exposed the flaws of the traditional physically co-located office, forcing many organizations to work remotely. Many knowledge workers worked from home on a regular basis during COVID-19, and as a result, the power gap between remote e-workers and their previously on-site colleagues has vanished. To answer our research questions, how does the involuntary working from home requirement due to COVID-19 affect team collaboration and performance, what factors enable the design and implementation of a hybrid way of working in knowledge organizations? and, in volatile and uncertain situations, how does organizational culture influence IT governance performance in global virtual teams in a large organization? we conducted an in-depth organization-wide case study. Using a game-theoretic lens, this study explores the sudden and enforced issues that COVID-19 has presented, and the technological means knowledge workers use to achieve their team collaboration goals. We interviewed 221 knowledge workers and,15 c-suite executives and senior leadership group (SLG) members about their experiences of being required to work from home and its’ various effects on team dynamics and collaborative problem-solving. This paper contributes to the IT Governance theory and IS Resilience theory by providing an understanding of team collaboration during uncertain, volatile situations (COVID-19). This broad-scope overview provides an integrative approach for considering the implications of COVID-19 for work, workers, and organizations while also identifying issues for future research and insights to inform solutions.
dcterms.extent10 pages
prism.startingpage6748

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