Barriers to a Well-Functioning Digital Market: Exploring Dark Patterns and How to Overcome Them

dc.contributor.author Kitkowska, Agnieszka
dc.contributor.author Högberg , Johan
dc.contributor.author Wästlund, Erik
dc.date.accessioned 2021-12-24T18:01:54Z
dc.date.available 2021-12-24T18:01:54Z
dc.date.issued 2022-01-04
dc.description.abstract In a well-functioning digital economy, consumers should be able to make autonomous and informed choices, and companies compete fairly. One of the barriers preventing such well-functioning is dark patterns—designs that mislead users into making specific purchase-related choices. In this research, through a qualitative inquiry (expert interviews), we classify dark patterns based on the harmful ways such designs affect the digital market. Moreover, we analyze data using the behavior change framework and illustrate ways to prevent dark patterns and grant consumers greater protection and autonomy. Our exploratory results outline potential solutions policymakers might apply to improve digital market well-functioning.
dc.format.extent 10 pages
dc.identifier.doi 10.24251/HICSS.2022.573
dc.identifier.isbn 978-0-9981331-5-7
dc.identifier.uri http://hdl.handle.net/10125/79910
dc.language.iso eng
dc.relation.ispartof Proceedings of the 55th Hawaii International Conference on System Sciences
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.uri https://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subject Human-centricity in a Sustainable Digital Economy
dc.subject choice architecture
dc.subject consumer decisions
dc.subject dark patterns
dc.subject decision making
dc.subject digital market
dc.subject user empowerment
dc.title Barriers to a Well-Functioning Digital Market: Exploring Dark Patterns and How to Overcome Them
dc.type.dcmi text
Files
Original bundle
Now showing 1 - 1 of 1
No Thumbnail Available
Name:
0461.pdf
Size:
692.88 KB
Format:
Adobe Portable Document Format
Description: