Visualizing Social Documents as Traces of Collaborative Activity in Enterprise Collaboration Platforms

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dc.contributor.authorMosen, Julian
dc.contributor.authorWilliams, Susan
dc.contributor.authorSchubert, Petra
dc.date.accessioned2020-01-04T08:17:54Z
dc.date.available2020-01-04T08:17:54Z
dc.date.issued2020-01-07
dc.description.abstractEnterprise collaboration platforms are large-scale information infrastructures that provide a wide range of tools and functionality to support collaborative work in organizations. These collaborative activities leave digital traces in the form of social documents, which can be analyzed to understand how employees work together to coordinate their joint work. In this paper, we present the findings of a research project to visualize the structure of social documents to prepare them for analysis as traces of collaborative activity. Using the representation of social documents defined in the Social Document Ontology (SocDOnt), we draw on concepts from graph theory to develop a method for the graphical visualization of social documents. Applying this method to analyze the social documents in an operational enterprise collaboration platform, we identify and display different types of social document and define their characteristic structure. Our findings provide the necessary foundation for conducting computational ethnographies of collaborative work.
dc.format.extent10 pages
dc.identifier.doi10.24251/HICSS.2020.660
dc.identifier.isbn978-0-9981331-3-3
dc.identifier.urihttp://hdl.handle.net/10125/64402
dc.language.isoeng
dc.relation.ispartofProceedings of the 53rd Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectBusiness Intelligence, Business Analytics and Big Data: Innovation, Deployment, and Management
dc.subjectdigital traces
dc.subjectenterprise collaboration platforms
dc.subjectsocial document ontology
dc.subjectsocial documents
dc.subjectvisualization
dc.titleVisualizing Social Documents as Traces of Collaborative Activity in Enterprise Collaboration Platforms
dc.typeConference Paper
dc.type.dcmiText

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