All Bark and No Bite? Toward an Understanding of Chief Digital Officers’ Power in Organizations

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dc.contributor.authorSciuk, Christian
dc.contributor.authorHess, Thomas
dc.date.accessioned2023-12-26T18:49:13Z
dc.date.available2023-12-26T18:49:13Z
dc.date.issued2024-01-03
dc.identifier.doihttps://doi.org/10.24251/HICSS.2024.744
dc.identifier.isbn978-0-9981331-7-1
dc.identifier.other50e31e28-1178-4a1c-a43d-405b7bc5dc52
dc.identifier.urihttps://hdl.handle.net/10125/107130
dc.language.isoeng
dc.relation.ispartofProceedings of the 57th Hawaii International Conference on System Sciences
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectDigital Innovation, Transformation, and Entrepreneurship
dc.subjectcase study
dc.subjectchief digital officer
dc.subjectdigital transformation
dc.subjectgovernance
dc.subjectpower
dc.titleAll Bark and No Bite? Toward an Understanding of Chief Digital Officers’ Power in Organizations
dc.typeConference Paper
dc.type.dcmiText
dcterms.abstractOrganizations are increasingly installing Chief Digital Officers (CDOs) to cope with the challenges of digital transformation (DT). Due to DT’s cross-functional nature and the far-reaching tasks involved, CDOs must wield sufficient influence to manage DT effectively. Thus far, we lack a profound understanding of how CDOs’ power is composed. To address this research gap, we conducted a multiple-case study drawing on 25 interviews across six case companies. We identify several drivers of CDOs’ power, both in terms of formal and informal power types. Particularly, we demonstrate that CDOs’ power depends not only on organizational contingencies but also on the managers’ personal characteristics. We contribute to literature by adding a power notion to discussions on DT in general and CDOs specifically. Further, we sensitize practitioners to establish the CDO role in a way that is endowed with sufficient power and shed light on how CDOs can increase their power base.
dcterms.extent10 pages
prism.startingpage6201

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