Financial Literacy Relay: A Usability Study

Abstract

Low-income and first-generation students entering college often do not have the same context for understanding financial literacy as students who come from more economically stable backgrounds. Without adequate support or equal access to content, these students often enter college with less financial aid than they could have qualified for. It is important for these students to have the tools needed to understand this information as it directly impacts lives. To address this problem, this project designed and evaluated a financial literacy toolkit. The evaluation examined the toolkit’s impact on participants’ (n = 15) satisfaction, perceived value, and ease of use. The results suggest the resource may assist students in understanding and completing financial aid steps throughout their academic journey.